Security and privacy

Your deals, your data, your call.

Creators trust us with their inbox, their earnings and their tax details. Here's how Collabaway is built to protect them.

People working at laptops

Your account

Passkeys
Sign in with your phone or computer's fingerprint or face instead of a password.
Recovery codes
One-time codes to get back in if you lose your device.
Signed-in devices
See where you're signed in and sign out of any device, or all others at once.
Re-check before risky changes
Changing your password or email, or deleting your account, asks you to confirm it's you.

Your data

Encrypted sensitive data
Connected-account tokens, stored email content and tax identifiers are encrypted with AES-256-GCM, each with its own keys.
Private files
Briefs, content drafts, verification documents and screenshots are stored privately and opened through short-lived links.
Download your data
Get a copy of your account data from Settings → Privacy & data at any time.
Delete your account
Close your account yourself from Settings → Danger zone.

Gmail and connected accounts

Two Gmail permissions, no more
Read your mail and save drafts. Collabaway never sends email from your account.
Sponsor email only
Only messages that look like brand deals are stored; the rest is left alone.
Disconnect any time
Disconnect Gmail or any social account from Settings whenever you like.
See who opened your mail
Creators can see every time a person accessed their mail data, in Privacy & data.

AI

Opt-in only
AI features stay off until you agree on a clear consent screen, and you can turn them off any time.
You accept every deal
The AI can negotiate within your limits but can never accept, pay or change your settings.
Protected from hidden instructions
Brand messages never reach the part of the AI that writes, and every outgoing message is checked first.

Something not right?

Read how to spot fake offers, see our data policy, or report a problem.

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